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How to set up a brand knowledge base for AI: what goes where and why it matters
A brand knowledge base for AI is not a document dump - it is a curated strategy layer that every agent reads before it writes a word. Get the structure right and the output follows.
Read the guideStart here
Why your AI still writes slop (and the fix isn't better prompts)
AI slop keeps coming back because people are patching a systems problem with prompt tricks. Here's the structural fix that actually holds.
Read the guideBrand voice and knowledge bases
The context that turns a general-purpose model into a writer that knows your brand.
How to set up a brand knowledge base for AI: what goes where and why it matters
A brand knowledge base for AI is not a document dump - it is a curated strategy layer that every agent reads before it writes a word. Get the structure right and the output follows.
7 min read
How to create on-brand content with AI (without it sounding like every other brand)
Generic AI output is trained on everything, which means it sounds like nothing in particular. Here's how to change that.
5 min read
How to maintain brand voice with AI (without checking every piece yourself)
The dropdown approach to AI brand voice breaks the moment you scale. Here's what it takes to encode your voice into a system that holds without someone manually reviewing every output.
6 min read
Stopping AI slop
Why AI content drifts into the same tired phrases, and the rules that stop it.
Why your AI still writes slop (and the fix isn't better prompts)
AI slop keeps coming back because people are patching a systems problem with prompt tricks. Here's the structural fix that actually holds.
5 min read
Does AI content hurt SEO? What actually gets penalised in 2026
Google doesn't care whether a human or an AI wrote your content, it cares whether the content is any good. Here's the real line between AI content that ranks and AI content that quietly tanks.
5 min read
The human in the loop - and why writers won't be replaced anytime soon
Ever watched a movie and then think to yourself it was average, then you go onto IMDB or Rotten Tomatoes or social media to find that it got flying reviews and people are raving about it. Then wonder to yourself if you missed something? Just because people with average taste rate an average movie hi
5 min read
Stop asking what AI can do: start asking what humans can do now that they could not do before
There's a point in every content leader's career where the job stops being about writing and starts being about architecture. I hit that point, and it changed how I think about everything from org structure to what "grunt work" even means anymore. AI is more consistent than any roomful of humans pro
6 min read
Non-commodity content
Content built from things only you have, so the next prompt can't copy it.
What is non-commodity content strategy - and why your rankings depend on it now
Google's Danny Sullivan drew a clear line between commodity and non-commodity content at Toronto 2026. Here's what that distinction means for your content strategy - and how to fix the brief before you fix the writing.
6 min read
Non-commodity content: what it is and how to actually make it
Most content fails before a word gets written. The problem is the brief, not the draft - and here's how to fix it at the source.
5 min read
How to make non-commodity SEO content that doesn't suck
Non-commodity SEO content is content that contains original value competitors can't copy and AI can't summarise away. Here's how to actually build it.
5 min read
8 sources for non-commodity content
The teams producing standout content in 2026 have one thing in common: better ingredients. Here are eight source types that are hard to replicate and harder to commoditise.
7 min read
The non-commodity content playbook: how to force your AI to write what no one else is saying
AI made commodity content the easiest path for anyone with a keyboard - hand a model a keyword, it scans the internet, blends what it finds, and spits out a hundred-and-first version of an article that already exists in a hundred forms. Google noticed, and they don't like slop, so now they are bring
8 min read
Why our content workflow isn't a commodity - and what that means for your output
If your content brief starts from a Google search, your output starts from consensus. Here's the workflow that changes that.
5 min read
Transcripts as raw material
Turn calls, podcasts, and videos into a steady supply of original material.
How to use transcripts for content: turn every recording into a content engine
Transcripts are the raw material sitting in your recordings right now. Here's how to turn them into blog posts, social snippets and SEO copy without transcribing anything by hand.
5 min read
YouTube transcript hack: playbook for content systems
YouTube transcripts are the most underused raw material in AI content. Here is exactly how to grab them, transform them, and build a repeatable system around them.
5 min read
FAQ
Common questions
How do you get AI to write in your brand voice?
Give it a brand knowledge base with your positioning, audience, tone of voice, writing guide, and hard rules, then feed it real examples of your writing. Voice comes from specific instructions and examples, and vague adjectives like "friendly but professional" do very little.
What is AI slop?
AI slop is content that reads as machine-written: stock phrases, em dashes everywhere, fake-suspense questions, lists of exactly three, and confident claims with nothing behind them. Readers spot it within a sentence or two, and trust goes with it.
Does AI-generated content hurt SEO?
Google ranks content on how useful it is, whoever or whatever wrote it. AI content runs into trouble when it is thin, repetitive, or published at scale with no original input. Content grounded in first-hand experience and edited by a person ranks fine.
What is non-commodity content?
Non-commodity content is built from material competitors can't copy: your data, your client stories, your opinions, and your team's experience. A model can rewrite anything already on the internet, so original input is what makes a piece worth reading and citing.
In the platform
Other guide hubs
- Content engineeringThe role, the skills, and the tools.
- AI content operationsAgentic workflows and content systems.
- AI visibilityLLM tracking and answer engine optimisation.
- AI content toolsComparisons, reviews, and Claude guides.
- Content marketing strategyIndustry stats, team setups, and founder-led content.
Put these guides to work
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